Digital Technologies and Mediation in Armed Conflict

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This report assesses the implications of growing connectivity and reliance on digital technologies for the mediation of armed conflicts. More specifically, after assessing the relevance of such technology for mediation, the text’s authors highlight the opportunities that digital technologies offer mediators, particularly regarding 1) conflict analysis; 2) engagement with conflict parties; 3) inclusivity, and 4) strategic communication. The report also proposes practices that can help mediators seize these opportunities while avoiding the risks of inadvertently causing harm to their efforts and the actors with whom they engage.